Shipping Information

Orders under $349: $29.00

Orders over $349: FREE

 

Shipping rates are subject to change. We ship using UPS Next Day Air, which ships directly to your doorstep. Packages are typically delivered between 10:00 am -12:00 pm, but can sometimes be later.

The regular shipping cost includes a cardboard box with an insulated box liner. This does not include a thick-wall foam box or heat packs during winter months or cold packs during heat waves. If your order is shipping in below 50°F temperatures or above 90°F, make sure to add Cold Weather Shipping or Hot Weather Shipping to your order prior to checkout, as our regular packaging will not withstand these temperatures. More info below 

The day the shipping label is created, you will receive an email with tracking information. In-Stock Orders typically ship within 3-10 business days. We ship Monday, Tuesday and Wednesday, which means packages are delivered Tuesday, Wednesday and Thursday. Please specify what day works best for you to receive your order in the Cart prior to check out. If no date is selected prior to check out, your order will be shipped the next available day at our convenience. Please keep in mind that most fish require at least 2 days to clear out their digestive systems before shipping, which may delay shipping them out until the following week depending on when the order was placed.

We are located in Livingston Texas (approximately 50 miles North of Houston), but we do not have a public location to visit. However, if you are in the Southeast Texas area and would like to pick up your fish in person, we do offer local pick up via meet-up in Livingston. Contact us immediately after placing your order and we will refund your shipping charges and arrange a time to meet up.